Customer Service

We ship most in-stock orders to the United States and Canada within the same or next business day of receipt.
Shipping options are provided during the checkout process. Next day shipping is available and orders will be processed and sent the same day if received prior to 12 pm EST. Returns shall be easy and convenient. You may return any item within 30 days of purchase for a refund or replacement. Please contact Cybergroup by phone or e-mail for a return authorization form. Returns will be subject to a 15% restocking fee plus return shipping charges. Shipping & handling charges paid on initial order are non-refundable. You will receive a credit within 7-10 business days after the item is returned. We offer standard ground shipping as well as overnight and 2nd day delivery services. All costs will be shown during the checkout process. For standard shipping, please allow 1-6 business days for delivery of merchandise. Standard shipping is not available to all addresses. Overnight and 2nd day shipping will be shipped upon customer’s request. A credit card is required for all overnight and 2nd day shipments.
The most efficient shipping carrier will be chosen for all shipments from our warehouse.

to show shipping costs, please choose the country you want the order to be shipped.

UPS Ground Commercial Address

For an estimate of shipping costs to your location, please choose the country in the drop down box below:

Shipping Calculation Total Price
to 100.000,00 lbs. $ 8.99
from 100.000,00 lbs. - No Shipping -

UPS Ground Residential Address

Shipping with UPS Ground to a Residential Address

Shipping Calculation Total Price
to 100.000,00 lbs. $ 10.99
from 100.000,00 lbs. - No Shipping -

UPS 2nd Day Air

Delivery by the end of the second business day Some locations in Alaska and Hawaii require additional transit time

Shipping Calculation Total Price
to 10.000,00 lbs. $ 29.99
from 10.000,00 lbs. - No Shipping -